Up to 300 people were stranded at the top of Sulphur Mountain after a technical issue on Monday, disabled the Banff Gondola.
RCMP were called by a number of people who said they were trapped on the mountain following the shutdown.
Fortis Alberta reported a power outage which is believed to be the cause, but no details have been confirmed.
Police say Parks Canada and independent contractors are working together to bring people down from the mountain along a 5.5-kilometre hiking trail.
No injuries were reported.
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